FAQs

When will my order be shipped?

Orders are shipped as they are received. All products are on hand, and will be sent out within 5-7 days of order placement.

How do I determine my 'Blacq[UE] size?

You can figure out your size by referring to our sizing chart. While our sizing is based on slim body types, that doesn’t mean you can’t #wearBLACQUE. We recommend sizing down from your regular size to find your perfect fit!

What if I need to make a return?

For all returns, contact [ info@blacquebrand.com ] with "Returns- (order ######)" in the subject and reason for return for customer assistance. Please state whether you'd like to return for a refund, or exchange for another size.

All returns require return back to Blacque prior to receiving refund or exchanged item. Exchanges will be conducted based on inventory count.

Deadlines for returns are 30 days after receipt of parcel. After the 30 day period, your item is non-refundable. All items must be returned with original tag attached and unworn to be refundable.

How can I find you on social media?

Find us on all platforms @blacquebrand. Use #wearBlacque to be featured on our pages.